1215 Louisiana Ave, Suite 100, Winter Park, Florida 32789
Frequently Asked Questions
Is health insurance accepted?
We currently accept insurance for individual and couples counseling. We accept United Healthcare, Aetna, Oscar Health, Oxford and Cigna. We currently do not accept insurance for our support groups. If you have health insurance we currently do not accept, you may be eligible for reimbursement from your insurance company. Check with your insurance company about reimbursement options. We can give you the necessary paperwork to assist you with getting a reimbursement.
Please note health insurances require a mental health diagnosis in order to utilize your benefits.
What is online counseling (virtual therapy) and what do I need for it?
Online counseling is using technology such as videoconferencing to meet with your counselor for session. You will need:
- Device with audio and video capabilities
- Reliable internet service
- Private location
What are the benefits of online counseling (virtual therapy)?
- Saves time and money on travel
- It is convenient
- You can have sessions in any environment that is comfortable for you (like your home)
- You can travel anywhere in Florida and not have to miss a session
- Supported by research as an effective modality of treatment
I usually talk to my family and friends about my concerns. Why should i consider going to therapy?
It is great to have a personal support system! In fact, it is often encouraged to utilize friends and family for support. A professional therapist provides support in a way that helps you learn new skills to address your concerns. A plan is developed by you and your therapist to help address concerns in a different and more effective way. The therapist listens without judgement and is focused on you and your goals. Also, therapy is confidential. You won’t have to worry about others knowing your business.
Can I work on my relationship problems in individual counseling?
YES! If you are in a serious committed relationship and/or married, online counseling for individuals is a good alternative to online couples therapy especially in instances where your partner may not be willing or is not available to participate in couples counseling.
Online couples therapy is usually best for relationship issues. However, online counseling for individuals can also allow you personal time to focus on expressing and addressing relationship issues openly without your partner present.